Introduction
GroomizFabric recognises the commercial sensitivity of partner data and is committed to responsible processing, secure storage, and lawful handling of information. This Policy describes the categories of data we collect, how we use it, with whom we may share it, and the rights our partners hold with respect to their information. GroomizFabricoperates under Neloz Limited, and this policy aligns with our corporate compliance and record-keeping practices.

Categories of data collected
We collect business-essential information required for transactional and operational purposes: company name, registered address, GST or tax identifiers, authorised contact person(s), email and phone details, shipping and billing addresses, order histories, product specifications, and contractual documentation. We avoid capturing unnecessary personal details; however, where individuals act as authorised signatories, their contact information will be stored to facilitate communication and legal compliance.

Purposes of data use
Collected data is used strictly for business operations—processing quotations, generating invoices, coordinating dispatches, arranging logistics, tracking consignments, and providing customer support. We may also use aggregated, non-identifying data to improve procurement processes, forecast demand, and enhance catalogue curation.

Data sharing and third-party processors
We only share partner data with third parties essential to order processing: logistics carriers, payment gateways, statutory auditors, and compliance bodies where legally required. All third-party vendors are contractually bound to maintain confidentiality and use the data solely for the contracted purpose. We do not sell or lease partner data for marketing or resale.

Data security measures
We apply industry-standard protections: role-based access to sensitive records, encrypted storage for confidential documents, and procedural controls for data handling and backups. Access to partner records is provisioned only to staff whose responsibilities require it, and we maintain an audit trail for significant data access or change.

Partner rights and requests
Partners can request access to the data we hold about them, request corrections for inaccuracies, or ask for restricted communication. Deletion requests will be handled in accordance with legal retention requirements and operational necessity (for example, tax retention rules). To exercise any of these rights, partners should contact our data protection contact provided in our quotations and legal documents.

Policy updates and contact
We update this privacy policy as required to remain aligned with regulatory and business needs. Material changes are communicated to registered trade partners through formal communication channels.